Refund Policy

This guidance sets out the practical terms for shopping, delivery, support, and account requests.

Eligibility and exchanges

Customers may request a mail return or exchange within 30 days after an order is delivered. This covers defective and non-defective products, provided the merchandise is new, unused, unchanged, and accompanied by the original box, tags, and accessories.

A non-defective return may be requested after a change of mind, personal preference, or an incorrect selection. Damaged, faulty, wrong, incomplete, or materially misdescribed items are also eligible for review. Exchanges depend on current inventory.

How to request a return

Send the order number, checkout email, and reason for the request. For damage, a defect, a wrong item, or missing contents, include clear photos or video of the product and packaging. Do not mail anything until the request is authorized.

Approved returns receive instructions for mailing the item back. A free return label is included in the package, and no restocking fee is charged. After approval, the refund is processed to the original payment method within 10 days; the bank may need additional time to post it.

Contact

Email: natsu68225@gmail.com

Mailing address: 87 Rolfe Sq, Cranston, Rhode Island, 02910, United States

Phone: (207) 857-5675